Frequently Asked Questions About Supporting Someone Who Is Grieving

What is the best thing to say to someone who lost a loved one?

The most meaningful words are often the simplest. Saying “I’m so sorry for your loss,” or “I’m thinking of you and your family” acknowledges the pain of the loss while showing care and presence. Grieving people rarely expect perfect words; they simply want to feel supported and remembered.

What should you not say to someone who is grieving?

Well-intentioned phrases like “Everything happens for a reason,” “They’re in a better place,” or “At least they lived a long life” can unintentionally minimize someone’s grief. It is usually more comforting to acknowledge the loss and offer genuine support rather than trying to explain or soften the pain.

How can I support someone who is grieving if I don’t know what to say?

Presence matters more than perfect language. Sending a thoughtful message, checking in regularly, offering practical help, or giving a small gesture of comfort can all remind someone that they are not alone during a difficult time. This is where leolam can help.

Is it okay to mention the person who died?

Yes. Many grieving people appreciate hearing the name of the person they lost or a memory that celebrates their life. It can be comforting to know that others remember and honour the person who mattered so deeply to them. Always say their name.